Legal notice

This Legal Notice regulates access to and use of each and every one of the web pages located under this domain and its respective subdomains and subdirectories (hereinafter, the ‘Website’), or the corresponding mobile application (hereinafter, ‘the App’) owned by Acciona Recarga S.L. (hereinafter, Acciona Recarga), with Tax Identification Number B87797361 and registered office at Avenida Gran Via De Hortaleza, 1 (Madrid, Spain), registered in the Madrid Commercial Register, with email address recarga@acciona.com and telephone number 961679024.

GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE AND ACCEPTANCE THEREOF.

Purpose.

These General Terms and Conditions of Use of the Website are intended to regulate both access to the Website and the provision of information and commercial relations arising between Acciona Recarga and Users of the Website and/or the Application.

Use.

Any person who accesses or uses the Website shall be considered a User. Both browsing and/or using any of the services of the Website and/or the App imply full and unreserved acceptance as a User of each and every one of these General Conditions as published at any given time. Consequently, the User must carefully read the General Conditions whenever they wish to use the Website and/or the Application.

If you do not accept the clauses set out in this Legal Notice, you must refrain from accessing and/or using the services and/or content made available to you on the Website and/or the App, and you must leave the Website and/or the App and refrain from accessing or using the services it offers. The User expressly and without exception accepts that access to and use of this Website and/or the App, its services and the content of said services is at their sole responsibility.
Access to this website is free of charge and viewing it does not require any subscription or prior registration.

The information appearing on the Website and/or in the App is current as of the date of its last update. It is not permitted to alter, modify or adapt the Website and/or the Application. However, Acciona Recarga may unilaterally modify, at any time it deems appropriate, the configuration of this website, the terms of service and its content, as well as delete, limit or suspend them temporarily or permanently, and prevent access to them, without prior notice.

Acciona Recarga acts exclusively as the entity responsible for the Website and/or the App in its capacity as a provider of information about its own services, and shall not be held liable for any content that Users may send or publish in violation of these general terms and conditions, with the User being solely responsible for the accuracy and legality of such content.

Acciona Recarga may interrupt the service of the Website and/or Application being used by the User and immediately terminate the relationship with the User if it detects any use of the Website and/or Application or any of the services offered therein that it considers contrary to the provisions of this Legal Notice. Specifically and without limitation, if it is detected that the use thereof may harm the image, interests and rights of Acciona Recarga or third parties, or that it may damage, render useless or overload the Website and/or the Application, or that it may in any way prevent its use.

INTELLECTUAL AND INDUSTRIAL PROPERTY.

The entirety of this Website: texts, images, photographs, trademarks, graphics, logos, icons, buttons, software files, technology, links and other audiovisual or audio content, colour combinations, as well as the structure, selection, arrangement and presentation of its content, (hereinafter, the ‘Contents’), its graphic design, the selection of materials used, the computer programs necessary for its operation, access and use, and the source codes, are protected by the laws on Intellectual and Industrial Property of the Kingdom of Spain and by the applicable international Treaties or Conventions, and their reproduction, distribution, public communication, extraction, reuse, resending, use of any kind and transformation, by any means or procedure, is prohibited, except in cases previously authorised or legally permitted, without the prior written authorisation of the owner. by any means or procedure, their reproduction, distribution, public communication, extraction, reuse, resending, use of any kind and transformation, except in cases previously authorised or legally permitted, without any exploitation rights over them being understood to be transferred to the User beyond what is strictly necessary for the correct use of the Website and/or the Application.

The availability of all these elements owned by Acciona Recarga or third parties that appear on the Website and/or the App does not imply, in any case, the transfer of their ownership or the granting of a right of use in favour of the User. Acciona Recarga does not grant any licence or authorisation of use of any kind over its intellectual and industrial property rights or over any other property or right related to the Website and/or the App, and the services offered.

Similarly, the reproduction, retransmission, copying, transfer or rediffusion, in whole or in part, modification, alteration, adaptation or translation of the information contained on the Website and/or App is prohibited, regardless of the purpose and means used for this, without the prior authorisation of Acciona Recarga.

In addition to the above, the partial or total reproduction of the content of this Page in any form is prohibited, including the framing, creation of any derivative work based on this Page and/or its content, and the incorporation of its content into other web pages, electronic retrieval systems or publications.

The User is authorised to copy and print extracts or documents from this Website, except for content that is the property of third parties and has been identified as such, for non-commercial use, provided that all such copies and printouts include all copyright notices or other intellectual property rights and all disclaimers contained therein. None of Acciona Recarga's logos and trademarks may be used or reproduced without our prior written authorisation.

Any attempt to obtain the contents of the Website by any means other than those made available to Users, as well as those normally used on the network, is prohibited, provided that they do not cause any damage to the Acciona Recarga Website and/or App.

If any User or third party considers that their legitimate rights have been infringed by the introduction of certain content on the Website and/or App, they must immediately notify Acciona Recarga via email at contact@acciona.es, providing their personal details or representation, indicating the protected content and its location on the Website and/or App, and proof of rights. The User shall be responsible for the accuracy of the information provided in the notification.

Users who voluntarily provide images or other graphic or multimedia information to Acciona Recarga simultaneously assign their reproduction rights for as long as that material remains on the web server. In any case, Acciona Recarga assumes no obligation to the User in relation to such information, reserving the right to delete it at any time and without prior notice.

Acciona Recarga does not guarantee that the contents are accurate or free from errors, nor that the free use thereof by the User does not infringe the rights of third parties. The proper or improper use of this page and its contents is the responsibility of the User.

LINKS

The Website and/or App may include links to third-party websites. Pages belonging to third parties have not been reviewed and are not subject to control by Acciona Recarga. Any links contained on this website are provided for informational purposes only, without any assessment of the content, owners, services or products offered by them.

In any case, Acciona Recarga and/or any website belonging to the ACCIONA GROUP cannot be held responsible for the content of these websites, nor for the measures adopted in relation to their privacy or the processing of your personal data, nor for their conditions of use.

Acciona Recarga recommends that you carefully read the conditions of use and privacy policy of these websites.

If you are interested in activating a link to any of the Acciona Recarga pages, you must notify us and request express consent to create the link. Acciona Recarga reserves the right to oppose the activation of links to its website and/or application.

MINORS

Acciona Recarga reminds adult Users who are responsible for minors that it is their sole responsibility to determine which services and/or content are not suitable for the latter's age.

Acciona Recarga informs you that there are computer programs that allow you to filter and block access to certain content and services, so that parents or guardians, for example, can decide which Internet content and services minors can access and which they cannot.

Acciona Recarga's communications to the User will be made in accordance with the data provided by the User when registering on the Website and/or the App. Users who contract services through the Website and/or the App must declare that they are of legal age in accordance with Spanish law and, in the case of minors, the authorisation of their parents or guardians will be required in order to use the contracted service.

RESPONSIBILITIES

Acciona Recarga provides access to and use of its Website and/or App with diligence and responsibility. However, Acciona Recarga shall not be held liable, either directly or indirectly, for:

• Any possible damage or loss that may arise from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operational functioning of this electronic system, caused by reasons beyond ACCIONA's control; Delays or blockages in the use of this electronic system caused by deficiencies or overloads in its Data Processing Centre, telephone lines, Internet system or other electronic systems.
• Damage that may be caused to the User's equipment by the use of the Website and/or App.
• Cases in which a third party, in violation of the established security measures and/or through unlawful interference, accesses messages or uses them to send computer viruses.

Flaws and defects of any kind in the content transmitted, disseminated, stored or made available. The legality, reliability and usefulness of the content that Users transmit through the use of the Website and/or the App or the services offered therein, as well as its veracity or accuracy. Acciona Recarga does not control the use that Users make of the Website and/or the Application, nor does it guarantee that they do so in accordance with the provisions of this Legal Notice.

By way of example and without limitation, the User shall be responsible for:

• The content they enter, especially the data and information entered and sent to Acciona Recarga through the Website and/or the App.
• Carrying out any type of illegal, harmful, damaging and/or prejudicial action.
• Providing untrue or incorrect data.

Similarly, Acciona Recarga is exempt from any liability for any damages or losses that the User may suffer as a result of errors, defects and omissions in the information provided, provided that it comes from external sources. Notwithstanding the foregoing, in no case shall the existing contracts between Acciona Recarga and its customers be affected, except in cases of force majeure or unforeseeable circumstances.

USER OBLIGATIONS

In general, the User undertakes to comply with these General Conditions, as well as any warnings or special instructions for use contained therein or on the Website and/or in the App, and to always act in accordance with the law, good customs and the requirements of good faith, exercising due diligence appropriate to the nature of the service they are using, refraining from using the Website and/or the Application in any way that may prevent, damage or impair its normal functioning, the assets or rights and the good reputation and commercial image of Acciona Recarga, its suppliers, other Users or, in general, any third party.

Specifically, and without this implying any restriction on the obligation assumed by the User in general, in accordance with the previous paragraph, the User undertakes to use the services and content of the Website and/or the App in accordance with the Law and these General Conditions of Use, undertaking to: (i) provide true data and keep it up to date; (ii) not to introduce, store or disseminate on or from the Website and/or the App any information or material that is defamatory, abusive, obscene, threatening, xenophobic, incites violence or discrimination on grounds of race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and, in general, the regulations in force. Acciona Recarga reserves the right to remove any comments and contributions that violate respect for human dignity, that are discriminatory, sexist, xenophobic, racist, pornographic, that violate youth or childhood, public order or safety, among others, or that, in its judgement, are not suitable for publication. In any case, Acciona Recarga shall not be liable for or compensate for any damages arising from the opinions expressed by Users through forums, chats or other participation tools; (iii) not to introduce, store or disseminate through the Website any computer program, data, virus, code, applets, macros, Active X controls, hardware or telecommunications equipment or any other electronic or physical instrument or device that is likely to cause damage to the Website and/or the App, any of the Services, or any of the equipment, systems or networks of Acciona Recarga, any User, Acciona Recarga's suppliers or, in general, any third party, or that in any other way is capable of causing any type of alteration or preventing their normal functioning; (iv) to properly store the ‘Username’ and ‘Password’ provided to Users by Acciona Recarga as identifying and enabling elements for access to the different services offered on the Website and/or in the Application, undertaking not to transfer their use or allow access to third parties, assuming responsibility for any damages that may arise from their misuse. Similarly, the User undertakes to notify Acciona Recarga as soon as possible of their loss or theft, as well as any risk of access to the ‘Username’ and/or ‘Password’ by third parties; (v) not to carry out advertising, promotional or commercial exploitation activities through the Website and/or the App, not using the content and, in particular, the information obtained through the Website and/or the App to send advertising, send messages for direct sales or any other commercial purpose, or to collect or store personal data of third parties; (vi) not to use false identities or usurp the identity of others when using the Website and/or the App or any of the services of the Website and/or the App, including the use, where applicable, of passwords passwords or access keys of third parties or in any other way, as well as attempting to access and, where applicable, use the email accounts of other Users and modify or manipulate their messages; (vii) not to destroy, alter, use for your own purposes, render useless or damage the data, information, programmes or electronic documents of Acciona Recarga, its suppliers or third parties; (viii) not to introduce, store or disseminate through the Website any content that infringes the intellectual or industrial property rights or trade secrets of third parties, or, in general, any content for which you do not have the legal right to make available (viii) not to introduce, store or disseminate through the Website any content that infringes the intellectual or industrial property rights or trade secrets of third parties, or, in general, any content for which you do not hold, in accordance with the law, the right to make it available to third parties.

PRIVACY POLICY AND COOKIE POLICY

• PRIVACY POLICY
• COOKIE POLICY

APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions and Policies of the Website and/or Application have been drafted in Spanish and translated into English; in the event of any discrepancy between the two versions, the Spanish version shall prevail. The terms of the Website and/or Application shall be interpreted and are subject to Spanish law.

These conditions comply with ACCIONA's internal Code of Ethics and Conduct, which defines the company's behaviour and commitment to comply with its provisions in relation to one or more commercial practices or economic sectors. A copy of this Code can be obtained by contacting Customer Service or by visiting https://www.acciona-energia.com/es/accionistas-inversores/gobierno-corporativo/etica-cumplimiento/?_adin=02021864894

For any dispute arising from the existence, access, use or content of the General Conditions of Use of the Website and/or the App, both the Customer and Acciona Recarga, expressly waiving any other jurisdiction that may apply, submit to the exclusive jurisdiction and competence of the Courts of Madrid.

CONTACT

If you have any questions regarding these terms and conditions, please do not hesitate to contact us at Calle De La Gran Via De Hortaleza, 1 (Madrid, Spain) or by email at recarga@acciona.com.

SECURITY

The Website and/or App have an SSL (Secure Socket Layer) Certificate signed by the AWS certification authority in order to guarantee the security of data transmission between your browser and our Website.

The secure server establishes a connection so that the information is transmitted encrypted using 128-bit or higher algorithms, which ensure that it is only intelligible to the Customer's computer and to the Website and/or Application. Thus, by using the TLS (Transport Layer Security) protocol, the following is guaranteed:

a. That the Customer is communicating their data to the central server of the Website and/or Application and not to any other.

b. That between the Customer and the Website and/or Application, the data is transmitted encrypted, preventing its possible reading or manipulation by third parties.

To verify that you are in a secure environment, the Customer should check that the address of the Website and/or Application begins with https://. You can also identify the Website and/or Application as secure when a padlock icon appears in your browser's address bar.

Finally, you can also verify the presence of the SSL certificate by checking the properties of the Website and/or Application in your browser, for which you should consult its characteristics.

Updated on 20 December 2024